Reliable Business IT Solutions
At AzayaIT, we provide top-of-the-line IT equipment and management services accounts throughout New England and beyond!
Years in
Years Combined
Service Tickets
Partners in
Your Technology Roadmap, Designed by Those Who’ve Traveled It.
Built from the ground up, AzayaIT understands that being a company’s IT source means more than just being another vendor.
It is a partnership – one that we don’t take lightly.
Our business solutions include:
IT Management
Customized systems and programs built for your specific business needs and processes.
Network Control
Complete network management including setup, development and technical oversight.
Cloud Solutions
Integrating cloud-based solutions into your existing network or new setup.
IT Consulting
Expert IT consulting provided as hourly or project based based on customer needs.
IT Help Desk
Dedicated staffing for low to mid-level technical support via email, phone, and on-site.
Backups & Recovery
An in-depth backup service with granular control, as well as disaster recovery implementation.
Our values
AzayaIT has over 30 years of experience when it comes to Managed Services for any company throughout Western Mass.
Accountability
We stand with our clients as a partnership. Our motto is, “Guaranteed Network Uptime” and we fully believe in that. Making sure that your networks are up and running, allows us to make sure that your employees are up and running as well. Each situation that occurs will be handled with the utmost respect and timeliness.
Knowledge
AzayaIT has the knowledge to handle any situation that occurs. 25 years of managing clients means we have seen almost every IT problem that a small business can encounter. Our knowledge and experience gives us the ability to help you overcome these obstacles and prevent them from standing in the way of your business.
Integrity
We understand that a company’s data is important. Maintaining a high degree of professionalism and confidentiality surrounding your company’s IT needs is something that AzayaIT prides itself on. All of our employees are extensively trained and can adhere to any security protocols that your business requires. Integrity in an IT Staff is crucial to know that all your data is safe.
Security
Our top of the line Barracuda® spam filters with allow us to protect your company’s servers by monitoring any incoming or outgoing threats. We also use the latest versions of Symantec® Anti-Virus on both your company’s servers and individual workstations providing a solid wall against threats.
Support
Using our Remote Management & Monitoring software, we are able to remote into an employee’s computer and help orchestrate a solution while showing the employee how we do it. This allows the employee to know that we are capable of helping them through any issue and provides a learning scenario where we can keep them working more consistently in the future.
Service
Using our State of the Art ticketing system, connecting with your employees who have a problem is as simple as a call or email. Within the hour, a helpful response from one of our technicians will be by your employee’s side. Knowing that our knowledge and service cannot be beat is what separates us from our competition.
A Message from Our CEO
Our Commitment to Excellence.
At AzayaIT, we don’t just deliver IT services—we deliver peace of mind. I want to personally reaffirm our unwavering commitment to the quality and reliability of every solution we provide.
I understand that in today’s day and age, IT is extremely important to every business. That’s why I’ve articulated our services around the need to respond with urgency and precision to every request, prioritizing based on severity to ensure our clients always receive the right level of support when it matters most.
That’s why I’m proud to announce that AzayaIT stands behind every service we deliver with our comprehensive guarantee. We guarantee that our IT solutions will meet or exceed the performance standards outlined in your service agreement, deliver industry-leading uptime backed by our 24/7 monitoring, and provide expert support with transparent communication throughout our partnership. If you’re not completely satisfied with our service within the first 90 days, we’ll either resolve the issue to your satisfaction or provide a full refund—no questions asked.
Our confidence stems from years of proven results, continuous investment in cutting-edge technology, and most importantly, our team of dedicated professionals who treat your business as if it were their own. This guarantee isn’t just about managing risk—it’s about building trust and fostering long-term partnerships.
When you choose AzayaIT, you’re not just selecting an IT service provider; you’re choosing a partner who is genuinely invested in your success. Your success is our success, and we’re committed to proving it every single day.
Sincerely,
Jitu Changela
Chief Executive Officer
AzayaIT
